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Learn from Secret Agents Like Ethan Hunt, James Bond, and Others

August 19, 2015 By Lynette Mueller Leave a Comment

So, I live in a household with two guys.  As you can imagine, our moviegoing Lynette-agent-408outings tend to be action films, science fiction, and comedies.  Don’t get me wrong — I am not complaining in the least.  I love all of those genres!

This summer’s movie season has been great! The last two movies we’ve seen — Mission: Impossible – Rogue Nation and The Man from U.N.C.L.E. — are flicks about secret agents and packed with continuous action!

As is the case with most action films featuring secret agents like Ethan Hunt, James Bond, and others, common elements can be found throughout the movies:  mysterious plot, superhuman skills and maneuvers, amazing chase scenes, continuous action, and the gadgets that help them achieve their mission or goals. The heroes generally have the same character traits: dependable, in peak physical condition, and prepared for any situation. They exercise continuously and consistently because they know it can mean the difference between life and death out in the field.  They don’t cut their workouts short when they’re tired or miss a day because they’re not up to the challenge.  They train hard, train with purpose, and train as if their lives depended on it. Even though I’m a working reporter, I feel it is imperative to practice my writing on a daily basis. There are several resources to find practice material.

  • Realtime Coach (my favorite)
  • YouTube
  • stenospeed.com
  • speedstenodivas.com
  • Facebook groups

So, in our effort to channel our inner “secret agent,” we can learn from these fictional characters in our quest to become the best professional court reporter ever!

The definition of “professionalism”:
the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well

Just like Ethan Hunt in the Mission: Impossible series, court reporters should use technology tools and gadgets to solve everyday tasks and real-world problems in order to help make the job easier.  Court reporters should keep in mind that in order to be effective and stay relevant, we must keep abreast of technology, embrace it, and never be skeptical of the newest innovations. This past June, I co-presented with my good friend, Keith Lemons, at a seminar about realtime tips and fears and also the gadgets we use to help us be more productive.  Some of the favorite gadgets:

  • smartphones
  • iPads/tablets (realtime reading devices)
  • Apple Airport Express (output for realtime)
  • MXL AC404 USB Conference Microphone (great for AudioSync)
  • DYMO LabelWriter (create exhibit stickers and mailing labels on demand)
  • Bolse 4 Port USB AC Rapid Charger (charge multiple devices at once)

Find a full list of my gadgets here.

In the opening minutes of Mission: Impossible, Ethan Hunt dangles precariously from a mammoth four-engine turboprop plane that pushes triple-digit speeds during a steep vertical takeoff — superhuman skills for sure and in peak physical condition!  While we court reporters may not be superhuman, we should strive to be the best we can be and keep up with our writing skills.  Being realtime-proficient is the key to achieving super agent status for our clients and meeting their needs so they have the tools necessary to prepare their case. The benefits of realtime are huge:

  • improved writing skills
  • less editing time
  • improved translation delivery
  • quicker transcript turnaround
  • job satisfaction
  • name recognition; people ask for you
  • increased income
  • readback is phenomenal

In The Man from U.N.C.L.E., the two main characters, Solo and Illya, realized they were going to have to work together and they discussed what they knew about each other. Both of these men had clearly done research about their respective rivals and gathered information that would help them down the road to achieve their joint mission. Just like Solo and Illya, court reporters need to be sure to be prepared for each assignment and know where to search for answers to different scenarios we may be faced with on a daily basis.

In order to make our realtime feed topnotch and prepare for the job, we should reach out to our clients and/or their assistants to request as much information about the case that is available.  Some things to request:

  • full caption/style of case
  • list of attorneys/participants
  • proper names and case-specific jargon, if available
  • previously marked exhibits
  • research online for case-specific terminology and technical terms
  • create and enter briefs into job dictionary
  • practice newly created briefs
  • create a cheat sheet with new briefs

Finally, everyone knows all secret agents are dependable and can get the job done speedy quick!  Dependability means that court reporters should arrive to the job at least 20 minutes early, be prepared for each assignment, willing to comply with expedited transcript requests whenever possible, and meet transcript delivery schedules.

Court reporters, our mission, should we choose to accept it, is to be even more awesome every day!

Update: This blog post was published in the Journal of Court Reporting, January 2016.

The opinions expressed are my own and I receive no compensation for any of the products or services mentioned in this blog post.

Filed Under: Lynette's Blog Tagged With: CAT software, certified court reporters, continuing education, court reporters, court reporting, gadgets, JCR, Journal of Court Reporting, legal professionals, Professionalism, realtime

Does Your CAT Software Stop Receiving Realtime?

January 27, 2015 By Lynette Mueller Leave a Comment

diamante

If you are a court reporter who uses Case CATalyst software for your realtime output and have experienced issues with your feed suddenly stopping, you can follow the below steps to correct that problem like I did.

I currently have a Diamante writer, have the current version of Case CATalyst, and a laptop with Windows 8 operating system.

 

 

1. Go to Control Panel.

2. Next, go to Hardware and Sound.

3. Click on Power Options.

4. Choose Power Plan.

5. Select High Performance.

6. Go to Change Plan Settings.

7. Next, select Change Advanced Power Settings.

8. Click on USB Settings.

9. Next, USB Selective Suspension.

10. Select Disable for both “on battery” and “plugged in”.

11.  Click on Apply and that’s it!

Technology is great!

Filed Under: Lynette's Blog, Realtime, Technology Tagged With: CAT software, court reporters, realtime, USB

My Favorite Court Reporting Gadget

February 18, 2014 By Lynette Mueller Leave a Comment

It’s Court Reporting & Captioning Week!  Each year the National Court Reporting Association honors the unique professions of court reporting and captioning by showcasing to the public the large impact court reporters have had, and do have, on capturing history for posterity, as well as the wonderful services captioners make available to help better the lives for millions of Americans who are deaf and hard of hearing by providing captioning in realtime for live sporting and theater events, church services, movie houses, and many other venues.

In honor of this special week, I’d like to share with my colleagues and legal professionals my favorite gadget that I utilize in my court reporting business. A “gadget” is generally thought of as perhaps a mechanical device; however, I am broadening the meaning of “gadget” to include a device that is perhaps unique, not necessarily mechanical, and helps me be productive with my court reporting work.

I use each gadget for a specific purpose — and that is for productivity! Productivity is defined as: “the quality, state, or fact of being able to generate, create, enhance, or bring forth goods and services.”

I know there are many of you out there that feel like there is too much to do and not enough time! As busy professionals, we all are constantly juggling family, work, and other commitments. I understand each of you has multiple roles — spouse, parent, cook, breadwinner, whatever. You need extra hands!

I am constantly striving to find new ways to aid me in my quest to complete a job more efficiently. After all, who doesn’t want more time to spend with family and friends; right?

My iPhone and iPad are my top go-to products to help me with my court reporting business and are a tremendous asset for productivity. As I’ve written in a previous blog post: “The smartphone has become an essential tool for every court reporter and ultimately eliminates the need for other gadgets one used to traditionally rely on in completing certain functions/tasks to get your transcript out the door. My smartphone of choice has revolutionized the way I do business and increases my efficiency and productivity immeasurably. Utilizing one intuitive device is the preferable and superior choice over multiple devices. In addition, the size of a mobile device conveniently and effortlessly fits into a pocket or a handbag.” 

The smartphone is, indeed, very powerful; but there are a few gadgets that I rely on when I’m in the deposition setting and/or the courtroom. The JCR asked me to write an article last year about my top gadgets. When I first received the request, I was, like, “How am I going to come up with 10 gadgets? I don’t think I really use that many.” Well, when I sat down to compose the article, it made me realize how many gadgets I really do have in my little arsenal. Oh, my gosh, I was a monster with the gadgets!  That being said, I am going to concentrate on my number-one gadget in this article — the iPhone/iPad.

Many of you may already utilize a tablet or iPad in your day-to-day worklife. There are many ways to use the iPad/iPhone in the deposition and/or courtroom setting as well. I recently upgraded to the iPad Air. For Father’s Day last year, I gave my husband the iPad Mini. I swear, sometimes I should stealthily “borrow” it from him. I definitely love the smaller footprint and feel it would have some benefits over the full-size iPad.

  • I created an iPhone/iPad app for my business called Omega OnTheGo. Within the app, there is a Transcript Order Form where attorneys may fill out the form and either use their finger or a stylus to sign the form. That way, there’s never a question whether the attorney ordered the transcript. The form is automatically emailed to them after the Submit button is clicked. Currently, the app is no longer available for download for iPhone, but you may still download the Android version.
  • If one doesn’t want to go to the expense of app creation, there are other ways to accomplish the same goal. Simply create a form within a PDF signing application and an email can be sent from the app. If you have a website, add a Transcript Order Form to your site and access the form from your iPad at the end of the job. I utilize all of these methods because I want to ensure I get paid for the work I do for attorneys and legal professionals. Having the attorney take specific action regarding the transcript order and having a copy forwarded to him reminds him he ordered and, then, there’s no confusion later about whether the transcript was indeed ordered or not. Leave the guesswork out of it and be certain.

Recently, I was working with some out-of-town attorneys. As sometimes is the case, after the deposition, they were in a rush to get to the airport. I thought, “No problem. I’ll just email the attorneys and ask them to fill out the TOF.”  It works perfectly and there is never a question about what the client ordered!

  • I am a Case CATalyst user.  Stenograph has a great app called ICVNet that I can utilize for realtime.  I do own netbooks that I utilize for clients to get the realtime feed.  The iPad is even more lightweight than the netbook.  I’m always a little hesitant to touch an attorney’s laptop to make adjustments to their settings if they are having difficulty hooking up. Having the extra netbooks and/or iPads alleviates all the guesswork, troubleshooting, and hassle.  Just hook up with your equipment that you’re familiar with and you’ll have a happy client as well.
  • Exhibit marking and retention of exhibits is an essential part of our role as a court reporter. As you all know, sometimes there are physical exhibits that the attorneys want to retain but it would be nice to have some indication of what it actually was so it could be reflected in the transcript. This happens quite frequently in some of the biomedical patent cases I work on from time to time. I take a pic of the physical exhibit and then utilize another app; such as, ScanLife, to turn the pic into a PDF to be attached to the transcript.  Best practice, of course, is to make a note in the index that the physical exhibit was retained by counsel.

The enumerated list above is just a snippet of the ways I use this amazing product, and there are many more.  My top recommended apps for the iPhone/iPad can be found on my website.  There is also an article on apps that was published in a previous issue of the JCR for more app recommendations.  If you are an Android user, I know there are lots of options for you as well in the Google Play store. If you do just a little bit of research, I know you will find a compatible app to the ones I have listed.

Technology is great!

Filed Under: Lynette's Blog Tagged With: apps, court reporting, Google, iPad apps, legal professionals, realtime, technology

Embracing Technology

January 27, 2013 By Lynette Mueller Leave a Comment

This past weekend, I discovered the popular PBS series, Downton Abbey. My daughter said, “Mom, we are having a Downton Abbey marathon so you can catch up before Season 3 starts.” After viewing 15 hours of this show, I have to say that I absolutely love it and am addicted!   According to a recent article from the New Yorker, the creators of the series “chose 1912 as the start date for the series because it was the beginning of the modern technological era. And indeed, every season has inserted some piece of technology into the plot, and into the house, modernizing Downton despite itself.”

Downton Abbey is set in the early 1900s — a period when inventions and communications technology were making huge leaps. Throughout the first two seasons of the series and into Season 3, Downton has introduced electricity, the typewriter, the telephone, and, most recently, the toaster into the home. The portrayal of these modern conveniences that we take for granted today is interesting. As each of the new inventions have been introduced into the household, the characters are skeptical and are slow to adopt this new and “strange” technology.

As I viewed the reaction of the household of Downton toward new technology, it brought to mind how the field of court reporting has changed from when I was a student 30 years ago. While some may argue that the technological advances in most recent years does not compare to the inventions in the early 1900s, it should be noted that there are some fantastic tools available to assist court reporters to be more productive, efficient, and valuable to attorney clients and legal professionals. Court reporters should keep in mind that in order to be effective and stay relevant, we must keep abreast of technology, embrace it, and never be skeptical of the newest innovations.

Below are just a few of the tools utilized by Omega Reporting, your Memphis court reporters:

  • Electronic transcripts with exhibit linking.
  • Scanning of exhibits to PDF format while striving to become paperless.
  • Digital signatures on electronic transcripts to ensure they are authentic.
  • Secure online repository to access your electronic transcripts.
  • Video-text synchronization captures witness testimony via videography along with the court reporter’s transcript.
  • Videoconferencing and Skype depositions.
  • Realtime technology allows court reporters to instantly convert their Stenographic notes into English text and, thus, allowing attorneys instant access to the written record during a judicial proceeding.

As I’ve said many times before,

Technology is great!

Filed Under: Lynette's Blog Tagged With: gadgets, Memphis court reporters, paperless, productivity, realtime, technology, video-text synchronization

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